Siemens OpenScape Office

Built specifically for small and medium-sized business.

OpenScape Office helps to make small and medium-sized businesses be more productive, enables them to excel in customer service and cuts costs.

Delivering cutting-edge UC functionality, OpenScape Office collates voice and conference services, voice mail, messaging, mobility, a multimedia contact center and presence functionality to form an easy-to-use and flexible system.

Get more done

  • see emails, calls, faxes and vital business information in a single location
  • check on team member availability and contact preferences via presence
  • launch conference calls from the desktop with a couple of clicks or Drag & Drop
  • screen calls and messages to help you focus without missing key calls
  • work within your Groupware User Interface like Microsoft Outlook

Improve customer service

  • route calls to the best available person
  • link relevant client information to incoming calls automatically
  • use social media to extend reach and relate to customers
  • get through first time with one-number reachability
  • help customers easily via remote control or desktop sharing
  • support unrestricted Apple MAC OS users

Save money

  • slash conferencings costs by up to 90% with integrated in-house conference calling
  • cut trunk charges by up to 30% with SIP (Internet-based) calling
  • reduce office and travel costs with mobile worker support
  • save important time with Voice- and Web-Collaboration including Video

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